1
Go to your profile
Sign in and open Profile, then Linked channels (in the app: Settings, Linked channels).
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Your data
How to delete your data or a connection
You link your Instagram, TikTok, YouTube or another channel to Click and Collab so your reach is collected automatically. You can remove that connection and the data that goes with it yourself at any time. Below is how, and exactly what disappears.
Unlinking a channel
2
Choose the channel
Tap the channel you want to unlink and choose Unlink.
3
What is removed
The access key the platform gave us is deleted immediately. The figures of that channel (followers, reach, engagement, recent posts) disappear from your profile and from our database.
4
At the platform itself too
If you also want to revoke permission at Instagram, TikTok or Google, do so in that platform's settings under Apps and websites. That is not needed to unlink with us, but you may.
Deleting your whole account
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Where you do it
Sign in and open Profile, then Close account. You confirm with the code we send to your email address.
2
What is removed
Your profile, your channels and their keys, your packages, your messages and your notifications. Invoices and payment records are kept for seven years because the tax authority requires it; they are then separated from your name.
3
Ongoing collaborations
An order that is still running is first completed or properly wrapped up with the other party. After that your account is removed.
What we keep from a linked channel
1
Only figures
Your username, the number of followers, the average reach, the engagement, the composition of your audience and your latest posts with their figures. Never your password, never your messages, and we never post anything on your behalf.
2
How long
As long as the connection exists. The figures are replaced by new ones every night; we do not keep old figures.
3
Who sees it
Brands looking for creators see your figures on your profile. Nobody sees your access key, not even our staff.
Not working, or would you like us to do it?
Email privacy@clickandcollab.com from the email address of your account. We then remove the connection or the account within 30 days and confirm this by email.